vaje FAQ — Bonus, Deposit and Betting

There are some warning signs to watch carefully — such as placing more bets to recover lost money, hiding your gambling from family or friends, betting with money meant for bills or daily expenses, or being unable to stop. If you notice these signs, contact the vaje support team.

Yes. If you want to take a break for a while, you can contact vaje via live chat or email to activate a cooling-off period or self-exclusion. During this period, deposits and bets will not be possible on your account, and promotional communications will be paused.

You can reach out to mental health service organisations in Bangladesh, such as Kaan Pete Roi or a local mental health helpline. vaje also provides support 24/7 via live chat and email. If you feel you have a problem, do not delay seeking help — it is a sign of courage.

If you want to manage your own spending, contact vaje support — they can help set daily or weekly deposit limits based on your request. Increasing a limit does not take effect immediately, but reducing one takes effect right away.

To take part in any activity on vaje, including casino and sports betting, a member must be at least 21 years old. Documents proving age may be requested during account verification. Minors cannot open an account.

If a match is called off due to rain, bad light, or any other reason and is declared a "no result", vaje generally voids that bet and the full stake is returned to your account. In an accumulator bet involving multiple matches, the voided selection is removed and the bet continues on the remaining selections.

In in-play betting, odds change in real time while the match is in progress. Odds update instantly when a wicket falls, the over rate changes, or a powerplay ends. Odds can change further after a bet is placed, so quick decisions are needed. Betting may be temporarily suspended at key moments.

On vaje you can bet on match winner, toss winner, method of first wicket, innings total runs, total wickets, top scorer, Man of the Match, and many more markets. In T20 format, markets for specific run totals on individual balls are also available.

In a multi bet, the decimal odds of all selections are multiplied together to get the combined odds. For example: three selections at decimal odds of 1.50, 1.70 and 1.90 — combined odds are 1.50 × 1.70 × 1.90 = 4.84 (approximately). On a ৳100 bet, if all selections win, you get back ৳484. If even one selection loses, the entire ৳100 is lost.

Both BPL and ICC tournaments are available for betting on vaje. International matches generally have more markets and more liquidity. BPL matches have separate markets around the performance of local teams. Odds on Bangladesh Tigers matches are particularly competitive.

Wagering requirement means how many times you need to bet the bonus amount before you can withdraw it. For vaje's welcome bonus it is 25 times the bonus amount. If you deposit ৳1,000 and receive a bonus of ৳2,000 — the wagering requirement is: ৳2,000 × 25 = ৳50,000 in bets.

Yes. If you want to cancel a bonus before completing the wagering requirement, submit a request to vaje support. Keep in mind — when a bonus is cancelled, any winnings earned from that bonus are generally forfeited as well. Even if wagering is partially complete, the remaining bonus funds cannot be recovered.

After opening a new account, activate the welcome bonus offer when making your first deposit. vaje offers a 200% bonus, up to ৳8,000. Example: depositing ৳8,200 gives you a ৳8,000 bonus, making your total balance ৳16,200 — wagering requirement: ৳8,000 × 25 = ৳2,00,000.

Each bonus has a set expiry period, which is communicated when the bonus is claimed. If the wagering requirement is not completed within the given time, the remaining bonus expires. It is wise to read the terms carefully before accepting a bonus.

Yes. The Friday vaje Dhamaka offer gives a 75% bonus on one deposit every Friday, up to ৳8,000 — with a 25x wagering requirement and a minimum deposit of ৳500. Example: a ৳2,000 deposit earns a ৳1,500 bonus — wagering requirement ৳37,500.

No, not directly. Winnings from a bonus must meet the wagering requirement before they can be withdrawn. The balance becomes withdrawable only once the required amount has been bet. You can check your wagering progress in the "My Bonuses" section of your vaje account.

Yes. For security reasons, vaje only sends payments to the mobile wallet that is registered on your account and is in your own name. Withdrawal requests to another person's number are not accepted. Documents are verified during account validation.

The standard processing time for withdrawals on vaje is 10 to 45 minutes. This applies to all methods — bKash, Nagad, Rocket and Upay. If it takes longer in unusual circumstances, contact support.

Yes. Since vaje operates 24/7, withdrawal requests can be submitted at night, in the morning, or on weekends. As long as the mobile wallet network is active, the money usually arrives within 10–45 minutes.

Yes, Nagad is one of the approved deposit methods on vaje. Select Nagad on the deposit page, enter the amount, and confirm the payment from your Nagad app or number. The minimum deposit is ৳500.

vaje currently supports deposits via four mobile wallets: bKash, Nagad, Rocket and Upay. Rocket is the mobile banking service of Dutch-Bangla Bank. The minimum deposit amount is ৳500 for all methods.

First, save the transaction reference number you received on your mobile. If the balance still has not appeared after waiting a few minutes, contact vaje via live chat or email with that reference number. The support team will verify it quickly and resolve the issue.

vaje does not charge any separate fee on deposits. However, mobile wallet providers (such as bKash or Nagad) may apply a transaction fee according to their own policies — this is governed by the respective wallet's rules. Check the fee details in your wallet app before sending.

For any game on vaje — from slot games to live casino — the minimum deposit amount is ৳500. This same limit applies across all payment methods.